Two Microsoft employees gave the company to court, claiming that he suffers from a severe form of post-traumatic stress syndrome because that part of the job description, had to watch many videos in which children were abused in ways unimaginable. The two worked as moderators and had to watch videos and see photos that were highlighted by software, on their task is to announce the child protection authorities in the US. They say Microsoft has not offered appropriate psychological support for a job so traumatic.
What they had to do at their job?
Henry and Greg Soto worked Blauert division of Microsoft Online Safety Team and as part of the job, they had to follow over time thousands of clips and photos with incredibly harsh abuse against children. Further alerted US National Center for Missing authority and Exploited Children who take cases to solve them. Job sites were so useful, but with serious consequences for those who do.
The two say that before were not prepared by the company for what will follow, and following the violent scenes which had to follow them left with serious psychiatric disorders were panic attacks, hallucinations and suffering from depression.
Signaling the authorities' abuses against children, the two helped save many children, but the price paid was high. Even if Microsoft praised the work of the two, in the complaint filed says that Microsoft, even if it was a program of "wellness" for employees who must follow such scenes, this program was ineffective and insufficient, so that the two employees have been helped to understand how serious the disease nor pass it well.
The lawyer for one of the employees said that he was forced to watch scenes of incredible hardness and sexual abuse indescribable. "Many people simply can not imagine what Soto had to watch every day and most people can not understand how horrible and inhuman they can be the worst people in the world," said the lawyer.
Microsoft defends from these accusations
Microsoft does not agree with the assertions in the complaint and take action so says the psychological effect on eg staff have to watch such images to be minimal. Girls are blurred, the resolution is very low, the images and the videos can be seen on the small size and the sound is separate image.
The company also says employees in these positions are counseled and must have at least once a month a one-to-one meeting with a specialist.
This episode shows that the great technology companies, so envied by a lot of people there and appalling jobs for employees. Even if these jobs saves lives, they are harmful to the health of employees.